Terms & Conditions
Effective Date: 1 January 2025
1. Acceptance of Terms
By accessing or using the SiteMeUp website (https://sitemeup.co.za) and any services provided by SiteMeUp Online Marketing (Pty) Ltd ("SiteMeUp", "we", "our"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.
2. Services
SiteMeUp provides a range of technology and marketing services, including but not limited to:
Technology assessments and infrastructure implementationCustom web developmentE-commerce technology solutionsWordPress security and managed operationsWeb hosting (via Xneelo infrastructure)Search engine optimisation (SEO) servicesThe specific scope, deliverables, and timelines for any engagement will be outlined in a separate proposal or service agreement.
3. User Accounts
Certain features of our website require you to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorised use of your account.
4. Intellectual Property
All content on the SiteMeUp website, including text, graphics, logos, icons, images, and software, is the property of SiteMeUp Online Marketing (Pty) Ltd or its content suppliers and is protected by South African and international intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.
Upon full payment for custom development or design work, ownership of the deliverables transfers to the client unless otherwise stated in the project agreement.
5. Payment Terms
6. Service Availability
We endeavour to maintain high availability of our website and hosted services. However, we do not guarantee uninterrupted access. Scheduled maintenance, infrastructure updates, or circumstances beyond our control may result in temporary downtime. Hosting uptime is subject to Xneelo's infrastructure guarantees.
7. Limitation of Liability
To the maximum extent permitted by South African law, SiteMeUp shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services. Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim in the 12 months preceding the event.
8. Client Responsibilities
9. Termination
Either party may terminate an ongoing service engagement by providing 30 days' written notice, unless otherwise specified in the service agreement. Upon termination, any outstanding fees remain payable. Subscription cancellations take effect at the end of the current billing cycle.
10. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the Western Cape, South Africa.
11. Changes to These Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.
12. Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: hello@sitemeup.co.zaPhone: 087 8222 958Entity: SiteMeUp Online Marketing (Pty) LtdLocation: Cape Town, South Africa